Information Specialist/Knowledge Management Analyst

Department: KM

Health Advances is seeking a full-time Information Specialist/Knowledge Management Analyst to join the Knowledge Management team to assist project teams with secondary research and to help build our proprietary knowledge base. Experience in one or more healthcare areas (medical devices, diagnostics, healthcare services, health IT, health economics) and/or knowledge management is strongly preferred to complement existing knowledge in the pharmaceutical-biotechnology and KM areas.

Key Responsibilities

  • Work closely with project and business development teams, assist with data and literature research
    • Respond to requests by creatively surveying both Health Advances' internal holdings as well as external resources, including specialized databases and search tools as well as the Internet
    • Using in-depth knowledge of industry sources, proactively advise project teams of resources that may be helpful to complete specific projects
  • Participate in building Health Advances’ knowledge base, including some or all of the following:
    • On an ongoing basis, identify, evaluate, and document external resources for use by project teams, focusing on one or more areas of healthcare
    • Debrief project teams to extract, synthesize, and document project learnings
    • Help to develop and implement new knowledge products and services
    • Support information, data, and resource discovery by describing and tagging both internal and external content
    • Work with KM and Business Solutions team,
      • Identify and implement methods to improve the quality of search results across internal content
      • Oversee consistency and freshness of content on HA Intranet
      • Implement quality control procedures to ensure the excellence of database contents
  • Work with Senior Information Specialist and Knowledge Management Analyst as part of a seamless team to address the spectrum of information and knowledge needs of Health Advances staff
  • Perform other duties as required, including dissemination of current awareness materials.

Qualifications

  • 5+ years of experience in the healthcare industry, preferably corporate information services, marketing, business development, or knowledge management
  • Undergraduate degree in healthcare-related field preferred
  • Experience conducting research and analysis; Master’s Degree in Library/Information Science, or equivalent education and experience, a plus
  • Detailed knowledge of healthcare industry resources, including data and statistics, business, and clinical materials strongly preferred. At a minimum, ability to develop expertise in a complex subject area
    • Experience with a variety of healthcare resources, particularly in the use of pharmaceutical/biotechnology and pipeline databases and products from Wolters Kluwer, IMS Health, GHX, Thomson Reuters Pharma & Life Sciences, Informa
    • Expertise using ThomsonOne, LexisNexis, Windhover, and other similar databases
    • Experience evaluating resources and vendors
    • Ability to conduct interviews of internal staff and synthesize succinct summaries of key findings
  • Experience tagging (indexing) content preferred
  • Strong customer service orientation and demonstrated ability to exercise creativity in resolving customers’ information needs
  • Excellent communication (both oral and written), time management, organization, and teamwork skills
  • Attention to detail with the ability to multitask 

Key Relationships

  • Reports to Director of Knowledge Management
  • Works closely with Senior Information Specialist and Knowledge Management Analyst
  • Works with Knowledge Management Committee members for resource evaluations and continued database development
  • Interacts regularly with project teams and all levels of consulting and functional staff 

Health Advances offers a creative and stimulating work environment, a comprehensive compensation and benefits package, and a challenging career opportunity.

To apply, please submit a resume and cover letter to Dana Gaughan, Director of Recruiting and Professional Development

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